Free missed-call audit
How many calls is your clinic missing?
Send us your phone system's call report and we'll show you how many calls go unanswered, when it happens, and what it may be costing you. You'll get a short report within 48 hours. It's free, and there's no obligation.
25–30% of calls to small and medium veterinary clinics go unanswered. (Source: Today's Veterinary Business.) Is your clinic above or below that?
We'll email you within one business day with how to send your call data.
What you'll get
- Your missed calls, in and out of opening hours.
- When they happen, hour by hour across the week.
- Who didn't get through, and how many tried again.
- What after-hours callers hear today, checked with your permission.
- What it may be worth, using your own average visit value.
- What we'd suggest, including which calls Tilly would take and which plan fits.
What happens next
- You fill in the form. It takes a minute.
- We email you instructions for exporting a call report from your phone system or carrier, with guides for common systems. If your system can't export a report, you can send us a test week of call records instead, or book a 15-minute call and we'll work from what you know.
- You send the report through a secure upload link. Caller numbers are scrambled as soon as the file arrives.
- Within 48 hours, you get your audit by email, with an optional 20-minute call to go through it.
No sales pressure: if you'd like to try Tilly afterwards, we'll help you set it up. If not, the report is yours to keep.
Questions
Is the audit really free?
Yes. No payment details, no obligation.
Do you need access to our practice software?
No. Only a call report from your phone system or carrier.
What if our phone system can't export a report?
Book a short call instead. We'll estimate from your call volume and staffing, and check what after-hours callers hear.
What do you do with our call data?
We use it only for your audit, keep it in the US, scramble caller numbers before analysis, and delete it 30 days after we send your report.
How long does it take?
About a minute to fill in the form, a few minutes to export your report, and we send your audit within 48 hours of receiving it.